Privacy Policy

  1. Introduction
    Fuchs (Cambodia) Co., Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.
    This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. This policy applies to all users worldwide. By using our website, you acknowledge the practices described in this policy.
  1. Company Information
    Company Name: Fuchs (Cambodia) Co., Ltd
    Address: Phnom Penh, Cambodia
    Contact Email: info@fuchscambodia.com
  1. Information We Collect
    We may collect and process the following types of data:
    3.1 Automatically Collected Data
    When you visit our website, certain information is collected automatically, including:
    • IP address
    • Browser type and version
    • Device type
    • Pages visited and time spent
    • Referring website
    3.2 Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies are categorized as follows:
    • Essential Cookies: Required for the website to function properly. These do not require consent.
    • Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).
    • Functional Cookies: Enable enhanced functionality, such as embedded content (e.g., Google Maps).
    You may manage your cookie preferences at any time through our cookie consent banner.
  1. Use of Google Analytics
    We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to understand how visitors interact with our website.
    Data Processing Measures:
    • IP Anonymization: We have enabled IP anonymization within Google Analytics. Your IP address is truncated before transmission to Google servers, ensuring it is not stored in full.
    • Data Sharing: We do not allow Google to use this data for its own purposes, such as cross-service advertising or profiling.
    • Data Retention: Google Analytics data is retained for 14 months, after which it is automatically deleted.
    Google Analytics may collect:
    • Anonymized IP address
    • User behavior data (pages visited, time on site)
    • Device and browser information
    This data is used solely for statistical and analytical purposes to improve our website.
    Opt-Out: You may opt-out of Google Analytics tracking by downloading the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences via our cookie banner.
  1. Embedded Content (Google Maps)
    Our website may include embedded content such as Google Maps.
    When you interact with these features, Google may collect:
    • Your IP address
    • Location-related data
    • Usage data
    • If you are logged into your Google account, Google may associate this interaction with your profile
    This interaction is governed by Google’s own privacy policies. By using these features, you acknowledge that Google’s data collection practices apply.
  1. Purpose of Data Processing
    We process your data for the following purposes:
    • To operate and maintain our website
    • To analyze and improve website performance
    • To ensure security and prevent misuse
    • To provide relevant content and user experience
  1. Legal Basis for Processing
    For users from the European Economic Area (EEA) and other jurisdictions with similar requirements, our legal basis for processing includes:
    • Legitimate Interest: We rely on legitimate interests for the following specific purposes:
    o Network and information security
    o Website functionality and improvement
    o Fraud prevention and detection
    • Consent: For cookies and tracking technologies (including Google Analytics and embedded content), we obtain your prior consent where required by law.
    You have the right to object to processing based on legitimate interests at any time by contacting us using the details below.
  1. Data Sharing
    We do not sell or rent your personal data.
    We may share data with trusted third-party service providers who assist us in operating our website, including:
    • Google Analytics (analytics)
    • Google Maps (embedded content)
    These providers act as data processors and are bound by strict confidentiality agreements. They are not permitted to use your data for their own purposes.
  1. International Data Transfers
    Your information may be transferred to and processed in countries outside Cambodia, including the United States, where our service providers operate.
    For transfers from the European Economic Area to the United States, we rely on:
    • The EU-U.S. Data Privacy Framework (where applicable), or
    • Standard Contractual Clauses (SCCs) adopted by the European Commission to ensure an adequate level of data protection
    We take appropriate measures to ensure your data remains protected in accordance with this Privacy Policy.
  1. Data Retention
    We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
    Specific retention periods:
    • Google Analytics data: Retained for 14 months
    • Cookie consent preferences: Retained for 6 months
    • Server logs: Retained for 30 days
    After these periods, data is automatically deleted or anonymized.
  1. Your Rights
    Depending on your location, you may have the following rights under applicable data protection laws:
    • Right to Access: Request a copy of your personal data we hold about you
    • Right to Rectification: Request correction of inaccurate or incomplete data
    • Right to Erasure: Request deletion of your personal data
    • Right to Restrict Processing: Request that we limit how we use your data
    • Right to Data Portability: Request a copy of your data in a structured, machine-readable format
    • Right to Object: Object to processing based on legitimate interests
    • Right to Withdraw Consent: Withdraw previously given consent at any time
    California Residents (CCPA/CPRA)
    If you are a California resident, you have the right to:
    • Know what personal information we collect about you
    • Request deletion of your personal information
    • Opt-out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising
    We do not sell your personal information in the traditional sense. However, if you wish to opt-out of analytics tracking that may be considered “sharing” under California law, please adjust your cookie preferences via our cookie banner or contact us directly.
    We will not discriminate against you for exercising any of your rights.
    Exercising Your Rights
    To exercise these rights, please contact us at info@fuchscambodia.com. We will respond to verified requests within 30 days as required by law.
  1. Data Security
    We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls.
    In the event of a data breach that affects your personal data, we will notify affected users and relevant authorities as required by applicable law.
  1. Children’s Privacy
    Our website is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us, and we will promptly delete such information.
  1. Third-Party Links
    Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
  1. Updates to This Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Changes will be posted on this page with an updated revision date.
    We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
  1. Contact Us
    If you have any questions about this Privacy Policy or your personal data, please contact us:
    Email: info@fuchscambodia.com
    Address: Phnom Penh, Cambodia
  1. Effective Date
    This Privacy Policy is effective as of March 30, 2026.